Consumer engagement is the process where organisations actively work and partner with consumers, carers and the community to design, plan and evaluate health care services.

Engagement occurs at different levels across Rockingham Peel Group (RkPG) and South Metropolitan Health Service (SMHS) (external site), including:

• engaging with consumers to provide feedback and assist in planning related to a specific unit or service
• seeking consumers and the community participation and input into how services are delivered, evaluated and improved.

'Put it to the People' engagement platform

SMHS values hearing the diverse experiences and insights of our patients, families, carers and community.

Our easy-to-use online community engagement platform – Put it to the People – gives our consumers and community a voice in how SMHS delivers health care.

Read more about Put it to the People (external site) or visit the platform now (external site).

Volunteering

The important and valuable contributions our volunteers make across RkPG are vital to improving the experiences of our patients, their families and our staff.

Our volunteer network includes more than 200 community members who freely give their time to support programs and facilities across Rockingham General and Murray District hospitals.

Read more about volunteering with us.